Sphinx Consulting respects your privacy and seeks to protect
your personal data. The following information describes how we gather and use
data. The amount of information Sphinx Consulting holds on you and how it uses
it depends on your relationship with Sphinx Consulting and on what Sphinx Consulting
service you use, so some of the sections below may not be relevant to you.
What Sphinx Consulting uses your personal information for
Sphinx Consulting collects and uses your information to
administer, support, improve and obtain feedback on our services and to detect
and prevent faults, breaches of our network security, the law or our contract
terms. We will also use all this information to assess what Sphinx Consulting
Group products and services may be of interest to individuals and to personalise
our service and marketing.
Further information/marketing
If you have agreed to such contact, Sphinx Consulting
may contact you about those of its other services to which you do not subscribe
but which may interest you. We may for example invite you to join a free trial
of a service. Sometimes we may invite you to client entertainment and similar
events. Such contact may be by post, fax, email, instant message and (in certain
limited circumstances) by telephone from time to time. You have a right to ask
us at any time not to contact you by way of direct marketing. You can do this
by contacting support@sphinxconsulting.ch with the words "personal details"
in the subject line. Then you will no longer receive invitations for events
or free trials. If you are a user of Sphinx Consulting On-line
subscription services, such as Sphinx Consulting Messaging
you may also use Account Preferences to change your marketing preference at
any time.
Personal Information Sphinx Consulting collects
Sphinx Consulting collects and updates information about
users of its services, suppliers, account and IT managers and other individuals
it deals with in its day-to-day business. It may obtain this information via
direct contact with you, from third parties such as your employer or another
one of our suppliers and automatically via your use of our services.
Information you/others give us
This information includes your contact details, registration and payment details,
support problems, details around participation in events, prize draws or surveys
and certain relevant details of your interests and preferences. Information
may also be obtained on you as a result of authentication or identity checks,
including as required by anti money laundering laws.
Information we collect via our services
If you are a registered user of our services Sphinx Consulting
also gathers information about your use of our services, such as generic types
of data accessed, times and volume of use of the services and Traffic Data.
Traffic Data includes logs, details of networks, data and systems accessed,
details of the sender and recipients of messages sent over our services, times
and location of log on or access, duration of sessions, clickstream and similar
usage or system data. Traffic Data may sometimes be traceable to/related to
not just companies but named individuals.
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Privacy 
